Some of the skills, knowledge and expertise I have are:
Salon Management; Team Management; Payroll; Employer; Team Building; Recruitment; Marketing; Sales; Advertising; Time Management; Training; Stock Control; Research; Semi Permanent Make-up; Medical Micropigmentation: Skin Analysis; Product Knowledge; Micro-needling; Laser; IPL Hair Removal; Skin Tightening & Individual Semi Permanent Lashes.
Cosmedics Skin UK Ltd - Director / Therapist June 2014-Present
Responsible for maintaining & exceeding standard of excellent client service, client retention and staff proficiency. Also in charge of managing a busy client diary while maximising revenue potential at every opportunity.
Managing client appointments.
Keep up with the demand of clients.
Managing salon personnel.
Welcoming and greeting customers who come to the salon.
Setting targets for the beauty therapists.
Selling beauty products and treatments.
Managing, motivating and training a small team of therapists.
Driving turnover and profits.
Resolving guest complaints or issues.
Managing and forecasting retail stock levels.
Organising promotion and marketing campaigns.
Ensuring high standards of hygiene, cleanliness within the salon.
Identifying staff training requirements.
Analysing weekly and monthly sales figures.
Controlling salon expenses.
May 2008 - June 2014 Self Employed Mobile Therapist - Semi Permanent Make-up, Medical Micropigmentation & Semi Permanent eyelashes.
Travelling to salons all over the UK.
Providing excellent customer service and professionalism.
Offering specialised treatments.
Offering after care and full support to healing clients.
Book keeping & accounts.
September 2010 - November 2012 - Greenwich University - Student Nurse
Research and complete essays, assessments & exams in a timely manner.
Attend hospital and community placements.
Be responsible for the safe treatment of patients.
Maintaining dignity consistently.
Safe moving & handling of patients.
Efficient record keeping.
Between August 2007 - September 2009 I was not working as I had a child and choose to stay at home until my daughter started nursery.
February 2003 - August 2007 Manpower - Recruitment Consultant
Interviewing and assessing prospective applicants and matching them with vacancies at clients companies.
Drawing up short-lists.
Organising interviews and selections events.
Making arrangements for the advertisement of vacancies.
Helping applicants to prepare for interviews.
Professional Development - With a can-do attitude, entrepreneurial mind-set and strong determination to succeed, I have continually and constantly sought out new training in order to provide a holistic professional, educated service to my clients. Some off the most recent training has been in the following;
Semi Permanent Make Up
Non Laser Tattoo Removal
Laser Hair Removal includes the treatment of Thread Veins , Acne & Pigmentation
Laser tattoo removal
Education and Qualifications -
Access to high education 2009-2010 : Includes
A level Sociology
A Level Psychology
Semi-permanent makeup Level 4